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Legal agreements
WSBH provides a cloud-based operations platform for visa agencies. This policy covers the use of the platform and the worksmartbehumble.com website.
Agencies are data controllers under applicable data protection law for all personal data they upload or collect from customers. Agencies alone handle notices, explicit consent, security measures, retention and data subject requests.
WSBH processes agency customer data only on the agency's instructions (processor / technical service role). Data protection liability for such data lies exclusively with the agency; WSBH is not the data controller.
WSBH processes agency account data, sessions, security logs, subscription and payment notifications, and support requests, protected by encryption, access control and isolation.
Industry-standard encryption, authorization, backups and access limits apply. Agencies are responsible for account security and staff access to customer data.
Use worksmartbehumble.com contact channels for privacy requests. For customer data, contact your agency.
WSBH retains agency account and log data for the service term and as required by law thereafter. On account closure, data processed by WSBH is deleted or anonymized within a reasonable period; deletion of agency customer data follows agency instructions.
AI modules provide document reading, gap detection and operational suggestions. Outputs are decision-support only; final responsibility rests with the agency. WSBH does not guarantee accuracy of AI outputs or visa outcomes.
By visiting the WSBH website (worksmartbehumble.com), creating an agency account or using the WSBH panel, you acknowledge that you have read, understood and accepted the Terms of Use, the Privacy Policy, the Data Protection Notice and the Cookie Policy.
You accept that your personal data will be processed for the purposes, on the legal bases and under the conditions described in these documents, and shared with the relevant service providers to the extent necessary to deliver the service. If you do not accept these documents, you should not use the website or the panel.
Changes to these documents are published at worksmartbehumble.com; continued use of the website or the panel after a change means you accept the current version.
This policy may be updated. Material changes are published at worksmartbehumble.com. Continued use of the platform constitutes acceptance of the current policy.
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Legal agreements
This notice is prepared under applicable personal data protection law for the worksmartbehumble.com website and related services.
WSBH is a technology provider of operations software for visa agencies. For website visitors and registered agencies, WSBH is the data controller; for customer, applicant and third-party personal data processed by agencies, the relevant agency is the data controller.
For all customer personal data uploaded or processed on the platform by agencies (identity, passport copies, contact, financial documents, application forms, etc.), the agency alone is the data controller under applicable data protection law.
The agency must obtain and maintain all required explicit consents, notices and legal bases under applicable data protection law from its customers and data subjects. WSBH only provides technical processing on the agency's instructions under the platform agreement.
All data protection obligations, administrative fines, compensation claims and responses to data subject requests regarding customer data rest with the agency; WSBH is not the data controller for such data.
Data is processed to provide the service, ensure security, support, billing/subscriptions, legal compliance and service improvement, based on contract, legitimate interest, legal obligation and explicit consent where applicable.
Data may be shared with hosting, email, SMS, payment and notification providers and authorities when legally required, in line with applicable data protection law. Cross-border transfers of agency customer data follow the agency's own data protection processes.
You may exercise your rights under applicable data protection law via worksmartbehumble.com contact channels. Requests regarding customer data must be directed to your agency.
WSBH responds to requests relating only to data for which it is the controller within the time limits required by applicable law; customer-data requests are forwarded to the relevant agency.
Agency account data, security and transaction logs are retained for as long as necessary to provide the service, perform the contract, protect legitimate interests and meet legal obligations, then deleted, destroyed or anonymized.
Retention of agency customer data follows the agency's data protection obligations and platform instructions. WSBH stores such data only for the contract term and per panel settings.
WSBH applies technical and organizational measures including TLS/HTTPS encryption, access authorization, multi-tenant data isolation, regular backups, security updates and event logging.
The agency is responsible for account security, staff access rights and lawful collection of customer data. The agency must promptly notify WSBH of any suspected security incident.
For agency customer data, WSBH acts as a data processor under applicable data protection law. Processing is carried out only on the agency's written instructions, under the platform agreement and the agency's data protection processes.
AI-assisted document analysis, form completion and notification modules process data per the agency's operational instructions; WSBH does not decide visa outcomes or make legal commitments on behalf of customers.
This notice may be updated; the current version is published at worksmartbehumble.com. Contact us via worksmartbehumble.com channels or [email protected] for questions.
By visiting the WSBH website (worksmartbehumble.com), creating an agency account or using the WSBH panel, you acknowledge that you have read, understood and accepted the Terms of Use, the Privacy Policy, the Data Protection Notice and the Cookie Policy.
You accept that your personal data will be processed for the purposes, on the legal bases and under the conditions described in these documents, and shared with the relevant service providers to the extent necessary to deliver the service. If you do not accept these documents, you should not use the website or the panel.
Changes to these documents are published at worksmartbehumble.com; continued use of the website or the panel after a change means you accept the current version.
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Legal agreements
This agreement applies between WSBH and the agency using the WSBH platform ("User" / "Agency"). The platform is a software service providing appointment, document, form, communication and related operations modules.
The agency accepts that it is the data controller under applicable data protection law for all personal data entered or collected via the platform.
The agency declares that it obtains and maintains all required explicit consents, notices and legal bases from customers, applicants and third parties, and that such consents are valid, documented and kept up to date.
All data protection obligations — including notices, consent, security, breach notification, data subject requests, fines and third-party claims — are exclusively the agency's responsibility. WSBH is not the data controller for agency customer data and does not assume data protection liability for it.
WSBH only provides technical processing on the agency's instructions. The agency is liable for any data protection breach, missing consent or unlawful processing and shall indemnify WSBH accordingly.
The agency uses the platform only for lawful purposes and respects customers' rights. Unauthorized access, data leaks or abuse may result in account termination.
WSBH provides the service "as is"; content and legal compliance of agency customer data are the agency's responsibility. WSBH's liability is limited to direct foreseeable damages; regulatory fines and customer claims are excluded.
Agency registration and use constitute acceptance. WSBH may update these terms; the current text is published on the website.
Platform software, interface, brand, documentation and all intellectual property rights belong to WSBH. The agency receives only a non-exclusive, non-transferable license for the contract term. Reverse engineering, copying or unauthorized sublicensing is prohibited.
Platform access is subject to subscription or usage plans. Fees, periods and payment methods are stated at registration or in the panel. Late payment may suspend service. Crypto (USDT) payments are verified via blockchain records.
The agency protects confidential information of WSBH and third parties. The agency indemnifies WSBH against all claims, fines, damages and costs (including reasonable legal fees) arising from data protection breaches, missing consent, unauthorized data sharing or breach of these terms.
WSBH may suspend or terminate accounts for legal non-compliance, late payment, security risk or suspected abuse. The agency may close its account at any time; data export before closure is the agency's responsibility.
For agency use, these terms are governed by the laws of Switzerland. Parties seek amicable resolution first; unresolved disputes are subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.
By visiting the WSBH website (worksmartbehumble.com), creating an agency account or using the WSBH panel, you acknowledge that you have read, understood and accepted the Terms of Use, the Privacy Policy, the Data Protection Notice and the Cookie Policy.
You accept that your personal data will be processed for the purposes, on the legal bases and under the conditions described in these documents, and shared with the relevant service providers to the extent necessary to deliver the service. If you do not accept these documents, you should not use the website or the panel.
Changes to these documents are published at worksmartbehumble.com; continued use of the website or the panel after a change means you accept the current version.
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